PRIVACY POLICY AND COOKIES

Last Updated: October 2025

At ZYNNI, we value your privacy and are committed to protecting your personal information.
This Privacy and Cookies Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from www.zynni.us.

1. Information We Collect

We collect personal information to provide and improve our services. The data we may collect includes:
• Identity Information: name, email address, phone number, and shipping/billing address.
• Payment Information: processed securely through trusted payment partners such as Shopify Payments, PayPal, or Klarna.
We do not store full card or banking details.
• Device and Usage Data: IP address, browser type, operating system, and pages visited.
• Cookies and Tracking Data: to improve functionality and personalize user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:
• To process and fulfill your orders.
• To communicate about purchases, shipping updates, or customer support.
• To improve our products, website, and shopping experience.
• To comply with legal, accounting, or tax obligations.
• To provide personalized advertising or marketing (only with your consent).

3. Data Storage and Security

Your information is securely stored on Shopify’s encrypted servers and protected through SSL technology.
We take reasonable organizational and technical measures to safeguard your data; however, no method of online transmission is 100% secure.

If you create an account, your login credentials are protected through encrypted password storage.

4. Sharing Your Information

We only share your data with trusted third parties when necessary to operate our business, including:
• Payment Providers (Shopify, PayPal, Klarna) for processing transactions.
• Shipping Carriers for order delivery.
• Analytics and Marketing Tools (e.g., Google Analytics, Pinterest, Meta Ads) to improve performance.

We do not sell, rent, or trade your personal information to any unrelated third party.

5. Cookies Policy

What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help remember your preferences and improve your browsing experience.

Types of Cookies We Use:
• Essential Cookies: required for website operation (e.g., checkout, account login).
• Performance Cookies: help analyze how visitors use our site.
• Functional Cookies: remember user preferences and enhance usability.
• Advertising Cookies: used to deliver relevant ads and measure their effectiveness.

Managing Cookies:
You can manage or disable cookies in your browser settings.
Please note that disabling certain cookies may affect website functionality.

By continuing to use our site, you consent to the use of cookies as described in this policy.

6. Your Rights

Depending on your location (e.g., under GDPR or CCPA), you may have the right to:
• Access or request a copy of your personal data.
• Request correction or deletion of inaccurate data.
• Withdraw consent for marketing communications.
• Request limitation or objection to data processing.

To exercise these rights, please contact us at contact@zynni.us.

7. Data Retention

We retain your personal data only for as long as necessary to:
• Fulfill your orders and provide customer support.
• Comply with legal and tax requirements.
• Resolve disputes and enforce our policies.

After this period, your data will be securely deleted or anonymized.

8. Children’s Privacy

Our website is not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
If we learn that a child has provided data, we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to read their privacy policies before sharing any personal data.

10. Governing Law

This policy shall be governed by and interpreted in accordance with the laws of the Commonwealth of Virginia, United States, without regard to conflict of law principles.

11. Contact Information

If you have any questions or concerns regarding this Privacy and Cookies Policy, please contact us at:

📧 contact@zynni.us