TERMS AND CONDITIONS

Last Updated: October 2025

Welcome to ZYNNI. By accessing or making a purchase from our website www.zynni.us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our site.

1. Introduction

ZYNNI (“we,” “our,” or “us”) is an independent fashion brand offering premium knitwear and ready-to-wear apparel. These Terms apply to all visitors, users, and customers of our website.

2. Orders and Payments

All orders are subject to product availability and confirmation of payment. Prices are listed in USD unless otherwise noted.

We reserve the right to cancel or refuse any order for any reason, including product availability, pricing errors, or suspected fraud.

3. Shipping and Delivery

Orders are typically processed within 1–3 business days. Delivery time may vary depending on the destination.

ZYNNI is not responsible for delays caused by customs clearance or shipping carriers.

4. Returns and Exchanges

We accept returns within 14 days of delivery for unworn, unwashed, and undamaged items with original tags attached.

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

5. Rules of Conduct and User Restrictions

You agree not to:

6. Limitation of Liability

To the fullest extent permitted by law, ZYNNI shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.

Our total liability shall not exceed the amount you paid for the product.

7. Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States, without regard to its conflict of law principles.

8. Contact Information

If you have any questions about these Terms, please contact us at:

📧 contact@zynni.us